Head of Scaled Customer Success (£4-5M ARR)

ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses is seeking a senior Customer Success leader in the UK to shape a scaled CS function and captivate executive-level conversations. You will guide two CSMs and drive commercial outcomes across a £4-5M ARR portfolio.

You will be comfortable coaching teams, challenging stakeholders and partnering with Account Management to maximise retention and renewals while leveraging data and product adoption to reduce risk and grow