Head of SaaS Implementation & Customer Success

Posted 18 days 7 hours ago by SFG20

£70,000 - £90,000 Annual
Permanent
Full Time
Other
Newcastle Upon Tyne, City, United Kingdom, NE3 1XW
Job Description
A leading technology firm in the UK is seeking a Head of Professional Services to lead a dynamic team responsible for customer success through effective software implementation. The ideal candidate will have a proven leadership background in professional services, especially within SaaS environments, and a strong track record of driving revenue growth and customer satisfaction. This role involves overseeing project management, training, and strategic development to ensure seamless adoption of SFG20 software by clients.