Head of Pre-Approval Commercialisation - Unsecured Lending

If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Head of Pre-Approval Commercialisation - Unsecured Lending.

In this commercially focused product role you'll own and drive the strategy for pre-approval journeys across Credit Cards and Loans, working closely with cross-functional teams to unlock growth opportunities and optimise commercial performance. You'll set the strategic direction, challenge the status quo, and ensure our products are best in class for both customers and our business.

As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you'll:

• Define and execute the long-term pre-approval strategy for Credit Cards and Loans, focusing on seamless customer journeys and enhanced digital functionality
• Own key relationships with external partners (e.g., Experian, TransUnion) to maximise value, foster innovation, and stay ahead of industry trends
• Identify and implement growth opportunities, balancing revenue generation with effective cost control and measurable returns on investment
• Ensure products deliver great outcomes, build trust, and promote responsible lending practices, leveraging data and market insights to continuously improve
• Work closely with Credit Risk and other teams to drive commercial growth, align priorities, and focus on P&L impact by developing effective strategies

To be successful in this role you should meet the following requirements:

• Demonstrated success in commercial product management, particularly within Credit Cards and/or Unsecured Lending
• Strong background in Retail Banking, Credit Cards, Analytics, or related environments
• Effective leader with advanced stakeholder management skills and the ability to influence across all organisational levels
• Skilled in budgeting, financial modelling, and applying commercial insights to drive business performance
• Focused on continuous improvement, delivering measurable results at pace, with a solid understanding of risk management and regulatory framework

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

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