Head of Patient Experience & Support Team

TFP Fertility is looking for a compassionate leader to manage their patient support team in Chelmsford. This role focuses on ensuring exceptional patient experiences and fostering collaboration across teams. Responsibilities include managing team performance, developing training programs, and ensuring communication among team members. Candidates should possess higher education and management experience, along with excellent IT and communication skills. This full-time position offers competitive pay, a pension scheme, and 27 days of holiday plus bank holidays.