Head of Outsourced Services & Customer Experience

A leading outsourcing organization in Hounslow seeks a Head of Outsourced Services to lead operations across multiple offices. The successful candidate will foster a culture of growth, ensure service delivery for parking and permit customers, and drive continuous improvement. Responsibilities include managing business propositions, ensuring customer satisfaction, and implementing process improvements. Candidates should possess proven experience in outsourcing, excellent negotiation skills, and the ability to lead teams effectively. Submit your CV and cover letter to apply.