Head Of Operations

Head of Operations Salary £70-90k + Bonus & Benefits

Shape the future of operational excellence. Lead from the front. Deliver "Right First Time."

We're partnering with a highly respected, fast evolving manufacturing business to appoint a Head of Operations-a pivotal leadership role with full responsibility for driving performance, efficiency, and cultural excellence across the operation. This is a site based role with a reputable family owned business based on the Norfolk/Cambridgeshire border.

This is more than a leadership role. It's an opportunity to influence strategy, inspire teams, and build a best in class operational environment in a business committed to continuous improvement.

The Opportunity

As Head of Operations, you will take ownership of the entire operational lifecycle-from initial estimation through to final delivery on site. You'll lead multiple functions including Production, Supply Chain, Project Management, Logistics, and Warehousing, ensuring seamless coordination and exceptional output.

With a strong organisational focus on "Right First Time", you'll play a critical role in embedding quality, accountability, and efficiency at every stage.

Key Responsibilities

• Strategic Leadership: Develop and implement operational strategies that enhance productivity, efficiency, and profitability
• End to End Oversight: Ensure smooth execution across all production and delivery processes
• Team Development: Lead, coach, and inspire a high performing, multi disciplinary operations team
• Performance & KPIs: Establish and monitor metrics to drive continuous improvement and operational excellence
• Resource Optimisation: Maximise utilisation of people, materials, and equipment while reducing costs
• Health & Safety: Champion a safe, compliant, and high standard working environment
• Cross Functional Collaboration: Work closely with commercial, finance, and project teams to align operations with business goals
• Customer Engagement: Support client interactions, ensuring delivery meets expectations and strengthens relationships
• Executive Contribution: Play a key role within the senior leadership team, contributing to strategic decisions and board reporting

Applications are welcomed from individuals with the following skills and experience:

• Proven experience in a senior operations leadership role within manufacturing/Construction/Engineering or similar (Candidates from solely a Food Manufacturing background will not be considered)
• Engineering qualifications would be advantageous
• Strong track record of driving performance, efficiency, and cultural change
• Deep understanding of production processes, quality control, and supply chain operations
• Exceptional leadership and people development skills
• Analytical mindset with the ability to translate data into action
• Confident communicator, capable of influencing at all levels

You'll be:

• People focused - able to bring the best out of teams through coaching and accountability
• Detail driven - with a passion for quality and precision
• Proactive and solutions oriented - always looking ahead and solving problems before they arise
• Adaptable - comfortable leading through change and transformation

Why Apply?

• A high impact leadership role with the opportunity to shape operational strategy and culture
• Work within a business that values continuous improvement and innovation
• Be part of a collaborative and forward thinking senior leadership team

If you're a driven operations leader ready to take ownership of a complex, fast paced environment and deliver tangible results-we'd love to hear from you.

Apply today or Kul Mahal for a confidential discussion on or email