Head of Operations - Scale Ops, Drive Growth & Impact

1st Formations, a leading UK provider of company formation and compliance services, seeks a commercially minded Head of Operations to drive day-to-day performance across customer sales, retention, service, and related functions within a scaling SME.

You will partner with the CEO to translate strategic priorities into actionable plans, build robust KPI dashboards, and lead a high-performance team to deliver growth while maintaining regulatory compliance and customer-centric operations.