Head of Operations - Public Benefits Delivery

The Scottish Government is seeking a C2 Head of Operations for Social Security Scotland in Dundee. This senior leadership role focuses on managing large, multidisciplinary teams to ensure efficient service delivery of benefits and grants. The successful candidate will be accountable for day-to-day operations, performance, and quality while fostering a culture of high performance and inclusion. Collaboration with various teams and stakeholders is essential to drive improvements and adaptations in service delivery, ensuring it meets public needs with dignity and respect.