Head of Onboarding & Owner Experience

Sykes Cottages is seeking a Head of Onboarding to lead the transformation of how holiday homeowners join our brands. The role involves creating a seamless onboarding experience that enhances conversion and owner satisfaction.

You will lead a high-performing team, drive improvements in onboarding efficiency, and partner with various departments to optimize the owner journey. If you have significant leadership experience and a passion for customer journeys, we want to hear from you!