Head of IT Service Delivery & Operations

A well-established technology organisation in the United Kingdom is seeking a Head of Service Delivery to ensure the stability and performance of their IT service operations across a multi-site environment. The role demands a strong leader with experience in service delivery management and a solid grounding in ITIL practices. Responsibilities include overseeing the service function and driving improvements in service quality and processes. This position offers genuine influence and a supportive culture within a growing business.