Head of Information and External Training

Posted 5 hours 5 minutes ago by TPP RECRUITMENT

Permanent
Full Time
Training Jobs
London, Hammersmith And Fulham, United Kingdom, W14 8RR
Job Description

Are you a strategic leader who can strengthen how the sector supports older people through high-quality information and training?

Do you have the vision and experience to lead high-performing teams, shape services, and make a real difference in the lives of older people facing financial hardship?

An opportunity has arisen for a Head of Information and External Training to lead the Information and External Training teams (c. 8 people) and play a pivotal role in shaping the Services directorate.

Benefits

• Competitive salary: £65,678 (London-based) / £59,115 (Home-based)
• 28 days' annual leave a year plus public holidays
• Generous pension with life assurance
• Excellent learning and development opportunities
• Enhanced leave and wellbeing benefits
• Flexible and hybrid working - work in a way that suits you

The organisation embraces agile working and trusts its people to deliver in ways that work best for them.

About the role

Work setting: London-based / Hybrid (minimum 4 days per month in the office), or home-based
Contract: Fixed term 9-month contract Full-time (35 hours per week, 5 days or a 9-day fortnight)
Part-time considered (minimum 21 hours per week)

As the Head of Information and External Training, you will:

• Provide strategic leadership to the Information and External Training teams, fostering a high-performing and inclusive culture.
• Contribute to the development of a sustainable plan for delivery and leadership within the Services directorate, and the transition to it, in collaboration with colleagues.
• Lead people engagement and change as decisions are made on the future shape and line reporting of the Information and Training teams.
• Oversee the delivery of accessible, high-quality information for older people and professionals.
• Shape and deliver external training for advisers, public bodies, and corporates, including developing a commercial training offer.
• Work closely with Marketing and Engagement teams to ensure clarity, collaboration, and consistency.
• Represent the organisation externally, sharing expertise and promoting its mission.

About you
The successful candidate will have:
• Proven leadership of high-performing teams in information, advice, or external training services.
• Strong strategic planning skills with the ability to translate vision into actionable plans.
• Experience in organisational change and team engagement.
• Analytical skills to evaluate impact and inform decisions.
• Experience in managing the development of external training provision for professionals and organisations.
• Knowledge of issues affecting older people in financial hardship and how information and advice interventions can improve lives.

Key dates
• Application deadline: 24th November
• Interviews: Weeks commencing 1st and 8th December

How to apply
To apply for the Head of Information and External Training role, please submit your CV and a supporting statement outlining how your skills and experience meet the criteria in the job description and person specification.

Applications sent by TPP to the organisation will be anonymised to support fair shortlisting.

This organisation values diversity, challenges discrimination, and ensures everyone feels they belong. Applicants from all backgrounds are welcome.

It is committed to safeguarding and follows Safer Recruitment practices to ensure the protection of those it works with. A basic DBS certificate will be required for this role, which will be carried out by the organisation following offer to the successful candidate.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.