Head of Hospitality - Manchester United NEW Levy Posted today £60,000 per year Manchester Operations

Head of Hospitality - Old Trafford, Manchester United Full-Time / Permanent

Up to £60,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, and more.

We're looking for a passionate Head of Hospitality to lead in premium areas on match days and oversee on match day C&E functions, at Manchester United, arguably the world's most storied football club.

This is a rare opportunity for a food & beverage leader to help us drive success at one of the world's most iconic stadiums, Old Trafford.

As Head of Hospitality you play a key role in planning, developing and delivering an exceptional high end food and guest experience across diverse, world class events.

Head of Hospitality - The role

• Lead structured planning and delivery of F&B offering in premium hospitality spaces with clear objectives, continuous improvement, and timely execution.
• Oversee the design of premium hospitality spaces and guest journey, balancing aesthetics, efficiency, and commercial impact.
• Drive market awareness and innovation to maintain a competitive, best in class hospitality offering.
• Manage end to end F&B project delivery, ensuring alignment with stakeholders, budgets, and brand standards.
• Continuously optimise premium offering to enhance performance, capacity, and revenue growth.
• Lead operational excellence across hospitality and C&E, ensuring high standards in service, food, and guest experience.
• Ensure operational readiness, consistency, compliance, and strong health & safety culture.
• Build and manage high performing teams through effective workforce planning, leadership development, and engagement.
• Maintain strong stakeholder relationships and clear communication to ensure seamless delivery.
• Own financial performance, driving commercial strategy, revenue growth, and product innovation.

What we're looking for

• Strong, quality operational experience with a passion for F&B.
• An inspiring leader who can motivate and develop large, shift based teams including casual workers.
• Excellent stakeholder management and negotiation skills.
• Sound knowledge of government legislation, including health and safety and employment law.
• Highly confident and positive - a "can do" attitude towards all work undertaken.
• Articulate and numerate - has the ability to accurately prepare quotes and reports.
• A creative thinker with the drive and determination to get things done.
• Excellent skill set (menu knowledge, technical organisation, time management).
• Understanding of production planning and optimising resources correctly.
• Understand the financial impact of decisions taken.

What you'll get in return

• Competitive salary with bonus and full company benefits.
• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme.
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments).
• Mental health support: 24/7 Employee Assistance Programme.
• Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave.
• Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships.
• Financial wellbeing: Pension scheme, life assurance, preferred rates on salary finance products.
• Development opportunities: Professional subscriptions, ongoing training and structured career pathways.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.