Head of Global Customer Support - AI-Driven, Scale & Insight

Posted 1 hour 15 minutes ago by Frontify AG. "Frontify" is a registered trademark of Frontify AG

Permanent

Full Time

Customer Service Jobs

London, United Kingdom

Job Description

Frontify AG is seeking an experienced leader for their global support team based in the UK. You will drive a high-performance culture while evolving support systems with AI and automation, enhancing customer satisfaction. The ideal candidate has over 6 years in SaaS support and strong leadership skills. You will work closely with various teams to create impactful outcomes, ensuring the best customer experience. Proficiency in English is required, while German is a plus.