Head of Financial Crime Assurance - Fraud

Financial Crime Assurance - Fraud is responsible for leading the second line assurance activities specifically focused on fraud risk management across HSBC. This role ensures that assurance activities are risk-based, consistent, and effective in evaluating the design and operating effectiveness of systems and controls to mitigate fraud risk, providing senior management and regulators confidence in the strength of the financial crime risk frameworks.

This position is crucial for ensuring that robust assurance processes are in place and executed effectively to assess the effectiveness of the Bank's fraud control environment independently. The role demands strategic oversight of global frameworks and standards with a focus on evaluating how effectively the organisation prevents, detects, and mitigates fraud risk across all businesses and jurisdictions.

The role requires a deep understanding of evolving regulatory expectations and emerging fraud risks and typologies, alongside the ability to collaborate seamlessly with Fraud Risk Stewards, first line control owners, and regional assurance teams to uphold the highest standards of compliance and risk management.

For the role of Financial Crime Assurance - Fraud, you will play a critical role in supporting the development and execution of assurance strategies that align with the organization's overarching risk management framework. Working closely with the Head of Financial Crime Assurance & Head of FC Assurance IWPB, as well as and Group Head of Fraud you will oversee the delivery of independent, risk-based assurance across fraud risk, fostering a culture of accountability, continuous improvement, and proactive risk management.

You will lead a dedicated team of professionals, providing targeted assurance of fraud risk management, considering whether the risks are effectively identified, assessed and managed and that assurance outcomes provide meaningful insights to senior management and regulators.

Accountabilities for Business, Customers and Stakeholders

• Support development and uphold the global second line financial crime assurance framework, methodologies and operating model.
• Oversee Risk Steward-led fraud risk assurance activity, ensuring consistency, quality and independence of approach.
• Work closely with senior leaders in Financial Crime, 2LOD Assurance, first line of defence (GCCOO Control Oversight Office) and third line of defence (Internal Audit) to ensure alignment, avoid duplication and strengthen the overall three lines of defence model.
• Build and sustain a high-performing global team that demonstrate consistent, independent and risk-based assurance across fraud risk types.
• Apply deep expertise in risk assessment and/or assurance methodologies to strengthen the Bank's overall three lines of defence model and meet evolving regulatory expectations.

Leadership & Teamwork

• Support the Head of FC Assurance & Head of FC Assurance IWPB in delivering to the financial crime risk assurance strategy.
• Lead a global team of assurance professionals, across fraud risk types, setting strategic direction and ensuring high quality delivery of the fraud assurance agenda.
• Foster strong collaboration across R&C Assurance, promoting consistency and knowledge sharing across risk types.
• Role model HSBC values and conduct, driving an inclusive, diverse and high-performance culture.
• Influence and build trust with senior executives and stakeholders across regions and functions, ensuring effective buy in to assurance priorities for fraud risks.
• Demonstrate experience in leading and managing high-performing teams, with a focus on fostering a culture of accountability and continuous improvement.
• Ability to mentor and develop team members, ensuring they are equipped with the necessary skills and knowledge to excel in their roles.

Functional Knowledge and Experience

• Extensive knowledge of fraud risks, systems, controls, and regulatory expectations.
• Deep understanding of HSBC's risk management frameworks and their application to fraud risk management as well as assurance/risk assessment methodologies.
• Comprehensive understanding of global fraud regulations, standards, and control frameworks.
• Experience in leading or overseeing fraud assurance, audit, or regulatory testing functions within a complex, global financial institution is an added benefit.
• Experience in managing regulatory audits and inspections, with a proven track record of maintaining compliance and addressing regulatory changes proactively preferred.
• Proficiency in identifying, assessing, and mitigating risks across various business units, ensuring that risk exposure is minimized and managed effectively.
• Ability to develop and implement risk assessment tools and techniques that provide accurate and timely insights into the organization's risk profile.
• Ability to translate complex risk and control issues into meaningful insights for senior executives and regulators.
• Skilled in balancing independent challenge with constructive engagement to drive improvements in the control environment.
• Strong strategic thinking skills with the ability to anticipate and address emerging fraud risks and challenges.
• Innovative problem-solving abilities, with a focus on developing practical solutions that enhance the organization's risk management capabilities.
• Must demonstrate a proactive, curious and investigative mindset, with ability to be dynamic, risk-based, and make effective judgements, with an understanding of the effectiveness agenda.
• Experience in using technology to build out an effective assurance department is an added benefit