Head of Facilities Management & Capital Projects

Main Duties And Responsibilities

Behavioural:

• Enjoy, achieve, create impact, and thrive in the role and organisation.
• Live our values and leadership behaviours in the role and organisation.
• Leadership and people management. Team Leadership and Management:
• To lead and be responsible for monitoring, reviewing and managing performance of all Council and School sites within the Asset Management portfolio.
• To lead and be responsible for multiple facilities management programmes and projects.
• To lead and be responsible for the corporate and schools capital delivery programme within the council.
• Responsible for service budget and key spend decisions.
• Manage resources and ensure managers and team leaders effectively implement monitoring measures and deal with efficient methods of spend within budget parameters.
• Contribute and manage day to day operations in line with the Asset Management Strategy.

Communication, Engagement and Training:

• Oversee property management and FM partnerships with partners.
• To be a fully participating member of the Service Management Team, driving strategy, performance and championing the delivery of the Council's vision with all stakeholders.
• Work with partners to drive forward integration with One Public Estate and service integration.
• Work with senior leaders and politicians attending committee meetings where appropriate. Data Analysis and Decision-Making:
• Drive forward implementation of a corporate landlord model and work with the AD Asset management to shape the future of the service.
• Work with services to develop services strategy and deliver an estates strategy that includes a disposal programme.

Performance Management:

• Ensure systems and frameworks are developed to evaluate and evidence performance effectiveness of the department and ensure the service consistently adds value.
• Develop and implement a Planned Maintenance Programme.
• Develop and manage a compliance and property maintenance risk register along with wider assurance through reporting.
• Develop procurement frameworks and tender for partnerships with supply chain aligned to the operating model.
• Ensure service providers are demonstrably performing in accordance with their agreement and to review and refresh KPI and SLA metrics.

Compliance:

• Adhere to and comply with all relevant corporate policies and procedures including Health & Safety, General Data Protection Regulations (GDPR), Corporate Governance and Code of Conduct.
• Lead on and ensure policies and procedures are reviewed and implemented in line with health and safety, governance and risk requirements.
• Lead on H&S, statutory compliance and planned preventative maintenance programmes across the portfolio.

Other:

• Any other duties commensurate with the grade.

Role Specific Knowledge, Experience And Skills Qualifications

Essential criteria:

• Educated to degree level in a related discipline or demonstrate extensive experience in a similar role.
• Personal commitment to continuous self development and service improvement.

Desirable criteria:

• Management qualification or equivalent.
• Institute of Workplace and Facilities Management (IWFM) Qualification.
• National Examination Board in Occupational Safety and Health (NEBOSH) Qualification.
• Royal Institute of Chartered Surveyor (RICS) Qualification

Knowledge & Skills

Essential criteria:

• Extensive understanding and knowledge of property management, facilities management, health and safety and compliance within an asset management environment.
• Proven track record of performance management especially across larger services.
• Understanding and in-depth knowledge of structural, legislative and policy context which the service operates and the strategic issues facing the Council.
• Excellent verbal and written communication skills, specifically in relation to chairing meetings, attending committees, presentations, briefings and report writing.
• Strong ICT skills specifically in Excel.
• Ability to produce and analysis reports.
• Evidence of effective decision making and problem-solving skills alongside having commercial awareness.
• Ability to work to tight deadlines and manage multiple demands and priorities.
• Ability to communicate with clarity with several stakeholder's internally and externally within the organisation.
• Knowledge of community asset transfer.

Desirable criteria:

• Knowledge of Local Government and its current challenges.
• Extensive property knowledge.

Experience

Essential criteria:

• Experience of premises maintenance and/or buildings maintenance/security.
• Experience of managing complex services at senior level.
• Experience delivering capital works programmes, made up of both major schemes and minor works projects.
• Experience of leading and managing service re-organisation and change management.
• Experience of development and delivery of joint arrangements with partners including managing risk.
• Experience of managing building related Health and Safety and statutory compliance for a large organisation.

Desirable criteria:

• Experience of local government or public sector organisation.
• Experience of implementing a corporate landlord model.

Additional Information

• Ability to travel across the Borough and work from various locations.
• Work hybrid, with a flexible working approach to accommodate service needs.
• Expected to work from a fixed location at times (subject to change).
• On occasion, able to work outside traditional hours, of a weekend and evening as required, adopting a flexible working approach in response to business requirements.

Health & Safety Considerations:

• Lone working
• Working outside
• Work with VDUs (Video Display Unit) (>5hrs per week)
• Exposure to persons with challenging or aggressive behaviour