Head of Evergreen Private Markets Operations

Head of Evergreen Private Markets Operations

Brand: HSBC

Area of Interest: Asset and Wealth Management

Location: London, GB, E14 5HQ

Work style: Hybrid Worker

Date: 20 May 2025

If you're looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge and develop your skills. Bring your knowledge of our brand to a new role and grow further.

HSBC Asset Management (AM), the investment management business of the HSBC Group, serves HSBC's worldwide customer base of retail and private clients, intermediaries, corporates, and institutions invested in both segregated accounts and pooled funds. HSBC Asset Management fulfills its purpose of connecting HSBC's clients with investment opportunities around the world through an international network of approximately 30 offices, delivering global capabilities with local market insight.

HSBC Alternatives is the alternative investment arm of HSBC Asset Management, investing globally in asset classes including Private Credit, Private Markets, Hedge Funds, Real Estate, Infrastructure, and Venture Capital.

The Alternative Investments Operations Team manages the global investment operations, including transaction and trade services, portfolio operations, and product/portfolio oversight for all alternative investment products.

We are seeking a Senior Operations Manager to join our Alts business, reporting directly to the Head of Investment Operations. This role will manage the operations of the Direct Asset products, including Private Credit (Direct Lending loans, Infrastructure Debt, Revolving Credit, Trade Finance) in funds and mandates (Open Ended), and will involve direct management of a team of 2 people.

In this role, you will:

1. Manage and oversee investment operation activities focused on Private Credit, including Transaction & Trade Services, Valuation and Performance oversight (NAV review), Liquidity & Treasury Management, Product launches and closures, and reporting.
2. Ensure counterparties provide appropriate trade execution & settlement and strong transaction services according to PLAs/SLAs.
3. Maintain high standards of interaction with clients and service providers for timely resolution of queries & issues.
4. Manage colleagues locally and in other regions (e.g., Bangalore) to support cross-border collaboration.
5. Ensure compliance with all relevant risk & compliance regulations and procedures.

To be successful, you should meet the following requirements:

1. Extensive experience in Alternative Investment products, especially Private Credit.
2. Experience working with mandates and fund structuring of Evergreen / Open Ended funds.
3. Proven ability to lead operational procedures, system change, and process improvements.
4. Experience managing a team, directly or indirectly.
5. Strong communication skills to convey technical issues clearly and translate complex data for clients, investors, and colleagues.
6. Credibility and confidence to act as a trusted advisor to internal and external stakeholders.
7. Highly organized with the ability to manage multiple deadlines and conflicting priorities efficiently.

This role is based at HSBC's office at 8 Canada Square, London, with flexibility for home working. Travel to London on a weekly basis may be required.

At HSBC, we value diversity and inclusion, creating workplaces where everyone can thrive regardless of gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring accessibility for all candidates. As a Disability Confident Leader, we will offer interviews to candidates with disabilities, long-term conditions, or neurodivergence who meet the minimum role criteria.

If you require accommodations during the recruitment process, please contact our Recruitment Helpdesk.