Head of Delegated Claims Performance

Starr, on behalf of ERS Syndicate 218 at Lloyds, seeks a senior role to lead oversight and optimisation of delegated claims arrangements. You will drive performance, governance and continuous improvement across delegated claims operations, ensuring regulatory compliance and strong customer outcomes.

Collaborate with internal stakeholders and external partners to identify opportunities, protect the ERS brand, and align the proposition with business strategy and market expectations.