Head of Customer Success - Insurance Ops & Growth

Posted 7 days 22 hours ago by Doddle Cover

Permanent
Full Time
Other
Not Specified, United Kingdom
Job Description

Doddle Cover is seeking a Head of Customer Success to lead the customer experience across the business. This role focuses on scalable operations, regulatory compliance, and driving customer satisfaction through robust processes and automation.

You will lead and develop the Customer Success teams, collaborate with internal departments and external partners, and champion Consumer Duty and FCA requirements to deliver measurable outcomes.