Head of Customer Services & Experience

Ealing Council is seeking an experienced Assistant Director of Customer Services to lead initiatives and drive customer-focused strategies in the London Borough of Ealing. The role demands proven leadership skills and a commitment to high-quality public service delivery.

As a leader, you will manage a dedicated team, shape strategies to enhance the customer experience, and ensure that services are accessible and efficient. This senior position offers a supportive working environment with opportunities for professional development.