Head of Customer Service - Global Strategy & Scalable Ops

A leading recruitment firm in London is seeking an experienced Customer Service leader. This role involves defining the service vision, building a high-performing team, and partnering with cross-functional stakeholders. The ideal candidate has over 7 years of experience in Customer Service, with at least 4 years in a managerial role, and is required to have a Bachelor's degree. Competitive salary range is £125,000-£160,000 GBP.