Head of Customer Experience & Services (EMEA)

Posted 1 day 12 hours ago by AMOT

Permanent
Full Time
Other
Suffolk, Bury St. Edmunds, United Kingdom, IP295
Job Description

AMOT is seeking an experienced Customer Service Manager to lead the EMEA Customer Services function. This leadership role owns the end-to-end customer experience, coaches a high-performing team, and acts as the internal voice for customers to drive growth and trust.

You will champion a proactive, professional service, remove friction across Sales, Operations, Engineering, Quality and Finance, and ensure exceptional communication with customers as you support double-digit growth and new business