Head of Culinary and Hospitality

The Head of Culinary and Hospitality role at Avery Healthcare is a permanent position based in Swan Valley. This executive role is crucial in leading Avery Healthcare's culinary, hospitality, housekeeping, and laundry strategies across its care homes. The main goal is to ensure exceptional standards and outstanding experiences for residents. Avery Healthcare is renowned for celebrating and supporting its teams, creating a nurturing and growth-focused environment. They are looking for a candidate who can embody their core values of being caring, supportive, honest, respectful, and accountable in leading a team to create measurable impacts and meaningful experiences for their esteemed residents.

Main duties of the job

At Avery Healthcare, we prioritize supporting our staff, acknowledging the challenges and rewarding every effort. Joining as the Head of Culinary and Hospitality, you will create meaningful resident experiences, upholding high standards in dining and service. Your leadership will guide Avery's culinary, hospitality, housekeeping, and laundry strategies across care homes, ensuring compliance and excellence. Responsibilities include managing culinary and hospitality service standards, enhancing food safety and EHO standards, developing menus, ensuring allergen compliance, managing budgets, and fostering relationships with management and suppliers. We're seeking someone warm, enthusiastic, dedicated, who can lead and inspire a team towards service excellence.

About us

Avery Healthcare is among the UKs leading luxury elderly care home providers with a vision centered on enriching lives. Operating over 100 care homes nationwide, Avery Healthcare creates environments that inspire and support both residents and staff to thrive. Avery believes in nurturing a caring, supporting network, translating into its workplace values and operational practices. This emphasis on care and support extends through all levels including the Head of Culinary and Hospitality roles. The company encourages its employees to drive performance standards and enhancement of their services while celebrating the pivotal role they play in the elderly care services sector.

Job responsibilities

Package Description:

At Avery Healthcare, were all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.

When you join us, youll help create meaningful experiences for residents through exceptional dining, hospitality, and service standards. Were committed to helping you grow in a caring, supportive environment where your leadership truly makes a difference.

Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as Head of Culinary & Hospitality. If this sounds like the role for you, wed love to hear from you.

ABOUT THE ROLE

As Head of Culinary & Hospitality, you will lead Averys culinary, hospitality, housekeeping, and laundry strategy across our care home portfolio, ensuring exceptional standards, strong compliance, and outstanding resident experiences.

Your responsibilities will include:

• Leading service standards across Culinary, Hospitality.
• Driving food safety compliance, EHO standards, and continuous improvement
• Managing menu development, allergen compliance, and IDDSI training
• Supporting budget performance, supplier relationships, and operational efficiencies
• Building strong partnerships with General Managers and senior leaders across the business

ABOUT YOU

To be successful, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.

Our ideal candidate will have:

• Senior leadership experience across multi-site Culinary, Hospitality, or Hotel Services
• Strong knowledge of food safety, compliance, and regulatory standards
• Excellent communication and stakeholder management skills
• Experience managing budgets, KPIs, and supplier performance
• Flexibility to travel nationally

ABOUT AVERY

At Avery, were one of the UKs leading providers of luxury elderly care homes, with a vision of creating meaningful lives together.

Across our growing network of over 100 homes, we create supportive, inspiring environments where both residents and teams can thrive.

Please note this role will require:

• National travel across Avery homes
• A DBS Disclosure check (paid for by Avery Healthcare)
• Proof of eligibility to work in the UK

Person Specification Qualifications

• For this role, candidates must possess senior leadership experience in multi-site culinary, hospitality, or hotel services. A strong understanding of food safety, compliance, and regulatory standards is essential. The role demands excellent communication and stakeholder management skills, experience in managing budgets, KPIs, and supplier performance. Flexibility to travel nationally is required. Additionally, candidates should hold a degree or equivalent qualification, underscoring their capability to manage various aspects of culinary and hospitality within a healthcare setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experienceSalary expectations will be discussed at interview stage.