Head of CSM (DACH) - Lead Growth & Adoption

Posted 2 hours 9 minutes ago by United States Digital Space LLC

Permanent
Full Time
Other
London, United Kingdom
Job Description

United States Digital Space LLC is seeking a Head of Customer Success for the DACH region. You will lead a team of experienced CSMs, partner with Sales and cross-functional teams to enhance adoption, retention and expansion, and own revenue forecasting.

The role focuses on AI-driven transformation and scalable customer success in a high-growth B2B SaaS environment. You will report to the Head of Customer Success EMEA and collaborate with regional leaders to optimize processes and customer