Head of CRM & Customer Retention

Releaf Dispensary Ltd in the United Kingdom seeks a Head of CRM to own the full post-acquisition patient journey. You will lead a team of 5, drive retention strategies, and shape communications and membership offers that keep patients engaged and on treatment.

This strategic role requires cross-functional collaboration with Marketing, Clinical, Operations, and Patient Support, a strong focus on patient lifetime value, and the ability to move quickly to capitalise on opportunities.