Head of Contract Management - 3PL
Posted 10 days 4 hours ago by MVP Search and Selection
Head of Contract Management - 3PL
Location: Flexible - will need to travel regularly to locations in Wilts, Glos, Midlands, and other UK locations. Salary: Competitive + benefits including company car / car allowance, private medical
A newly created leadership opportunity in a respected and forward-thinking business.
This is an exciting opportunity to join a highly regarded organisation at a pivotal stage in its successful journey. As Head of Contract Management, you'll take ownership of the contract management function, leading a team of Contract Managers and working closely with the Commercial Director to shape the future of the commercial team. You'll be instrumental in ensuring customer relationships deliver mutual value - combining commercial excellence, operational efficiency, and exceptional service standards.
Responsibilities- Lead, coach and develop a team of Contract Managers, fostering a culture of accountability, collaboration, and continuous improvement.
- Oversee major customer contracts to ensure profitability, compliance, and alignment with business objectives.
- Build and strengthen strategic relationships with customers at all levels - operational, commercial and senior leadership.
- Drive contract performance, including KPI achievement, cost management, and service delivery.
- Lead negotiations on pricing, renewals and service levels to ensure commercially favourable outcomes.
- Develop and implement consistent contract management processes, templates and reporting tools.
- Identify and mitigate risks, ensuring adherence to contract terms and legal obligations.
- Partner with internal teams across Operations, Finance, Procurement and Legal to deliver seamless service and commercial success.
- Promote best practice, innovation and efficiency across the contract management function.
- Experienced leader with a proven track record in managing and developing teams of managers.
- Minimum 5 years' experience in contract management, with experience gained in logistics, transport, warehousing, or distribution environments.
- Strong commercial acumen with the ability to interpret and influence financial performance.
- Skilled negotiator with a solid understanding of contract law and administration.
- Excellent stakeholder management and relationship-building ability at all levels.
- Analytical thinker with strong problem-solving and decision-making skills.
- Organised and resilient, able to manage multiple priorities in a fast-paced environment.
- Proficiency in contract management software, ERP systems and MS Office suite.
- Degree in Business, Logistics, Supply Chain or similar (professional qualifications such as CSCP or CPM desirable).
This is a newly created role offering genuine scope to make your mark. You'll have the autonomy to shape your team, influence commercial strategy, and play a central role in the next stage of the company's evolution. The business has a strong reputation for valuing and developing its people, providing a supportive and collaborative environment where you can thrive.