Head of Automated Servicing & Capacity

Wise is seeking a Head of Servicing Scale to transform operational planning into an automated, data-driven engine. You will own the global Servicing Scale, covering Workforce Management, Demand Management, Performance Management, and Capacity Planning & Product, driving the technical bar and data-driven culture across 100-200+ staff worldwide.

You will lead a team focused on integrating forecasting, scheduling and performance metrics, setting high standards for data engineering and