Head of Admissions (f/m/d)

For over 40 years, Webster Vienna Private University (WVPU) has provided its students with an internationally competitive, American-style liberal arts education in the heart of Europe. As part of a global network of campuses based in St. Louis, USA, WVPU offers a student-centered education within the framework of a European research university. We offer accredited programs in our Business and Management, International Relations, Media Communications, and Psychology Departments.

We are looking for an ambitious and experienced new team member to lead our Admissions office in the role of:

Head of Admissions (f/m/d)

Full time (40 hours/week) - starting date: asap

The Head of Admissions is responsible for managing and facilitating the admissions and new student enrollment process. Further, the position holder is responsible for overseeing the movement of students from the "admitted" to "enrolled" stages in the admissions funnel, acting as the person in charge of strategies to close the loop on the recruitment-admission-enrollment process. The Head of Admissions is also actively involved in recruiting efforts alongside the Marketing and Communications team in support of the university's recruitment goals and works closely with all academic departments, faculty, and student services staff to expedite and ensure the smooth transition of incoming new students.

Aufgaben

• Act as point person for the admissions and new student enrollment process as defined by WVPU management
• Maximize the conversion of admitted to enrolled students by:
  • Developing strategies and procedures to maximize enrollment
  • Establishing and maintaining contact with admitted students and parents, where relevant
  • Coordinating with academic department heads, coordinators, Student Resource Center, and other student services;
• Provide regular and ad hoc reports on the status of admitted students;
• Provide feedback and formulate recommendations to senior management regarding measures to increase enrollment rates of admitted students;
• Develop and implement recruitment strategies in close collaboration with the Marketing and Communications Department;
• Represent WVPU and give targeted presentations at local and international recruitment events;
• Establish and maintain relationships with international school counselors to provide insights into WVPU's programs and services;
• Support the Student Resource Center in providing general advice on the student visa application process and housing options to new students;
• Connect with and make inquiries to Austrian immigration and diplomatic authorities to ensure awareness of changes or issues that may affect new students;
• Liaise with Webster St. Louis and other international campuses as needed regarding issues pertaining to the admissions processes as well as the effective and efficient use of the common Admissions CRM;
• Coordinate with Webster University's international credentials officer and academic department chairpersons regarding transfer / advanced standing credit and equivalency reviews;
• Support the admissions office in meeting with and providing campus tours to prospective students and their families, educational agents, and school counselors during campus visits;
• Participate in New Student Orientation sessions whenever necessary;
• Maintain oversight over admissions leads from various recruitment events and external portals;

Profil

• University degree, Master equivalent
• 5+ years of relevant work experience in the education industry
• Excellent and proven skills to lead and manage a team of professional staff members
• Fluent in oral and written English, good command of German with excellent communication skills (verbal, written, presentation and 1:1 collaboration)
• Ability to work effectively in cross-cultural settings; exemplary tact, diplomacy, interpersonal and intercultural skills to effectively liaise with both internal (university staff and students) and external (prospective students, families, etc.) stakeholders
• Excellent knowledge of Microsoft Office, ERP / CRM and database management knowledge
• Outstanding time management and problem-solving skills, result driven, pro-active
• Able to meet deadlines and can handle work under pressure.
• High accuracy and attention to detail

Wir bieten

• A competitive salary:

As required by Austrian federal law we are obliged to disclose the minimum annual gross compensation for this position, which amounts to EUR 52.733,52 (basis 40 hours/week; all-in); with potential for overpayment based on your qualifications and experience

• A varied set of tasks with corresponding responsibility in an academic environment within a collegial, international and dedicated team
• Personal and professional growth: Allocated budget for personnel development possibilities, in-house trainings, Erasmus+
• Numerous benefits:
  • Home office possibilities, work-from-anywhere
  • Occupational health measurements
  • December 24 and 31: additional 2 days holidays
  • Private Pension Fund after one year of service
  • Subsidy for public transport ticket
  • Team events and celebrations
• Central office location:

Based in the beautiful Palais Wenkheim, next to U1 station Nestroyplatz

WVPU is an equal opportunity employer - we are committed to a non-discriminatory employment policy and a diverse and inclusive community.

What do our employees say about WVPU.

If you would like to be part of our team in an international environment and wish to make a difference to our expanding educational enterprise, we are looking forward to receiving your complete application (CV, cover letter, certificates) online.

The applicant must have the legal right to work in Austria.

Deadline for applications: July 20, 2025

Interview dates can be set prior to the deadline.

Your privacy is important to us and we take the General Data Protection Regulation seriously. It is our goal to be sensitive and respectful of your personal information and to adhere to all facets of the GDPR regulation. Please be aware that all personal data you provide are subject to our privacy notice .

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