Head Housekeeper/ Housekeeping Manager

Overview

We are seeking a dedicated and experienced Head Housekeeper to lead our housekeeping team in maintaining the highest standards of cleanliness and hospitality within our establishment. The ideal candidate will possess a strong background in hotel operations, exceptional organisational skills, and a passion for delivering outstanding service. This role is pivotal in ensuring that our guests enjoy a comfortable and welcoming environment during their stay.

Duties

• Oversee the daily operations of the housekeeping department, ensuring all areas are cleaned to the highest standards.
• Manage and train housekeeping staff, fostering a positive work environment and encouraging teamwork.
• Conduct regular inspections of guest rooms and public areas to ensure cleanliness and adherence to established protocols.
• Develop and implement cleaning schedules, ensuring efficient use of resources while maintaining quality standards.
• Coordinate with other departments to ensure seamless service delivery and guest satisfaction.
• Handle guest requests and complaints promptly and professionally, striving for resolution and satisfaction.
• Maintain inventory of cleaning supplies and equipment, ensuring adequate stock levels are maintained at all times.
• Uphold health and safety regulations within the workplace, promoting safe practices among staff.

Requirements

• Previous experience in a hotel or hospitality environment is essential.
• Strong background in janitorial services or housekeeping management is highly desirable.
• Excellent leadership skills with the ability to motivate and manage a team effectively.
• Exceptional attention to detail with a commitment to maintaining high cleanliness standards.
• Strong communication skills, both verbal and written, with the ability to interact positively with guests and staff alike.
• Ability to work flexible hours, including weekends and holidays as required by the business needs. If you are passionate about hospitality and have the skills necessary to lead a successful housekeeping team, we invite you to apply for this exciting opportunity as our Head Housekeeper.

Job Types: Full-time, Permanent

Benefits

• Canteen
• Company pension
• Employee mentoring programme
• Life insurance

Why Join Us?

• Be part of a supportive and passionate team that genuinely cares about the experiences we create for our guests and colleagues.
• Work in an environment where hard work and pride in cleanliness are recognised and appreciated.