Head /Director of Operations - FMCG

Posted 3 days 23 hours ago by Michael Page (UK)

Permanent
Full Time
Other
London, United Kingdom
Job Description
About Our Client

My client is a pioneering environmental start-up within Personal Care FMCG. They are transitioning from an R&D-led company into full commercialization, soft launching into retail next week and hard launching in Q3. This Head/Director of Operations will be instrumental in guiding the company through this exciting phase.

Job Description

Key Responsibilities:

  1. Supply Chain & Procurement
    • Lead RFQs, supplier validation, and first-order procurement
    • Build and consolidate supplier base across UK and Europe
    • Oversee deal sourcing and supplier relationship management
    • Own supplier approval and quality compliance processes
  2. Manufacturing & Machinery Oversight
    • Manage end-to-end machine validation (from user requirements to site acceptance)
    • Work with contract manufacturers to optimize production outputs and timelines
    • Implement ongoing improvements to the production line as products evolve
  3. Quality & Compliance
    • Oversee interim Quality Management System (QMS)
    • Ensure purchasing specifications and supplier standards meet quality requirements
    • Manage change controls as product improvements affect production and supply chain
  4. Cross-functional Leadership
    • Act as the connector between teams-from R&D to production to suppliers
    • Solve complex challenges by bringing the right stakeholders together
    • Own key operational projects from start to finish
    • Drive continuous improvement across all operational functions
The Successful Applicant

Top Skills & Experience:

  • 7-15+ years in operations, manufacturing, and/or supply chain, ideally in FMCG or startup environments
  • Proven experience leading cross-functional teams and managing suppliers
  • Strong ability to navigate ambiguity and drive progress in a fast-paced environment
  • Comfortable running procurement, supplier consolidation, and machinery trials
  • Exposure to quality systems and regulatory compliance

Soft Skills:

  • Generalist mindset with sharp problem-solving ability
  • Collaborative leader who values transparency and open dialogue
  • Hands-on, energetic, and solution-oriented-you don't just flag problems; you fix them
  • Comfortable wearing many hats and stepping into the unknown
  • Strong ownership mentality with the ability to manage multiple priorities
What's on Offer
  • Be part of a mission-led company disrupting the feminine hygiene industry
  • Join at a pivotal inflection point as we move into large-scale commercialization
  • Help build something truly world-first, with environmental impact at its core
  • Equity participation in a company poised for global expansion