Head Concierge - Premium Art Hotel Guest Experience Lead

art'otel London Battersea Power Station, part of the PPHE Hotel Group, is recruiting a Head Concierge to lead our guest services team at this premium lifestyle hotel in Battersea.

You will welcome guests, inform them about events, coordinate with F&B and events, ensure the entrance is covered, upsell outlets, and create a seamless, personalized guest journey across all touchpoints. A focus on service excellence and attention to detail is essential.