Head Bartender

Are you an experienced bar professional with a passion for great service, exceptional drinks and creating a vibrant atmosphere?

At The Hero, we pride ourselves on providing a welcoming, vibrant atmosphere where guests can enjoy great drinks, delicious food, and exceptional service.

Salary: £17.50 per hour including service charge.

What's in it for you as Head Bartender:

• 50% off food and drink in our pubs for a table of up to 4 people.
• Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar.
• Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
• 24/7 Health and wellbeing support, access support lines anytime for your mental, physical and financial health.
• Access to Stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
• Earn more with our employee referral scheme.
• Delicious staff meals on shift.
• Career progression opportunities, ongoing training to develop yourself personally and professionally.

What you'll be doing as a Head Bartender:

• Support the bar team, overseeing daily bar operations, ensuring smooth service at pace, while maintaining high standards.
• Inspire and support our bartenders, ensuring they deliver excellent customer service and maintain a positive work environment.
• Create a welcoming atmosphere and memorable experiences for our guests.
• Monitor stock levels, keep track of stock usage and place orders when required.
• Mentor and train bar staff to improve their skills and provide them with opportunities to grow within the company.
• Work closely with the management team to implement new ideas that enhance the guest experience and drive business growth.

About you, our Head Bartender:

• Proven experience working in a busy fast paced bar environment.
• Advantageous if you have previous experience in fine dining or high end restaurants.
• Strong leadership skills with the ability to motivate, manage and develop a diverse team.
• Positive and friendly attitude, with a willingness to work collaboratively with the team.
• Excellent communication and interpersonal skills.
• Ability to work in a fast paced environment and make decisions under pressure.
• A passion for delivering exceptional customer service and creating a positive experience for guests.
• Flexibility to work evenings, weekends, and holidays as needed.

Previous experience in a high end and high volume establishment is highly advantageous.