Hardware Services Lead - Hybrid IT Support & Deployments

A leading recruitment firm is seeking a Hardware Services Lead to manage a team of up to 15 engineers in Reading. The role focuses on delivering second-line hardware support, managing laptop deployments, and ensuring effective supplier engagement. The ideal candidate will have proven leadership experience in IT hardware support, excellent organizational skills, and the ability to drive operational excellence through KPIs and SLAs. This hybrid role offers a dynamic work environment and a competitive rate.