Guest Services Room Attendant
Posted 7 hours 30 minutes ago by Holiday Inn Blackpool
In a modern and stylish hotel located in the heart of Blackpool, just moments from the seafront, Winter Gardens and town centre, a Guest Services Room Attendant will play a key role in delivering memorable experiences in a fast paced environment. The role involves welcoming guests, crafting locally inspired cocktails, and creating standout dining experiences, all while ensuring every guest's stay is smooth and enjoyable.
A DAY IN THE LIFE OF A GUEST SERVICES ROOM ATTENDANT AT THE HOLIDAY INN BLACKPOOL- Keep guest rooms and public areas spotless and welcoming, creating a comfortable space guests love to return to
- Clean, dust, vacuum, and polish with an eye for detail, making sure every room is guest ready
- Change linens, make beds, and refresh towels, keeping everything looking fresh and inviting
- Replenish in room amenities, from toiletries to tea and coffee, ensuring guests have everything they need
- Report any maintenance issues or missing items promptly to keep rooms in top shape
- Follow health, safety and cleanliness standards, helping maintain a safe environment for guests and team members
- Support with special requests, like setting up extra beds or delivering extra amenities, going the extra mile to make each stay memorable
- Work closely with other departments, especially the front desk and maintenance, to deliver a seamless guest experience
- A keen eye for detail and a commitment to high cleanliness standards
- A positive, can do attitude, with a passion for creating a welcoming environment
- Strong communication skills to coordinate with other team members and respond to guest needs
- The ability to work efficiently, staying organised and focused during busy shifts
- A team player who's flexible and willing to help wherever needed to keep things running smoothly
You will have access to a benefits package we believe truly works for our people.
- Discounted hotel room rates for you and your friends & family
- An additional day's holiday for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Stream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people first culture. If at any point throughout our process you require reasonable adjustments, please contact us.