Guest Services Manager - 5 Luxury Concierge Lead

The Langham, London, part of Langham Hospitality Group, is seeking a Guest Services Manager to lead the Guest Services team in delivering exceptional 5 luxury service. You will oversee daily operations, VIP welcome cards, and guest issue resolution, while ensuring seamless collaboration with other hotel departments.

We value expertise in Shiji/Opera PMS, strong English communication, and a hands-on, proactive leadership style in a luxury environment.