Guest Relations Assistant (Part-Time)

Guest Relations Assistant (Part-Time)

Restaurant Interlude at Leonardslee House

Lower Beeding, Horsham, West Sussex (RH13 6PP): On-site

Employment Type: Part-time

About Us

Restaurant Interlude is an intimate, Michelin-starred dining destination set within the breathtaking Leonardslee Gardens estate - a restored historic woodland and lakeside property offering an immersive fine-dining experience focused on seasonality, sustainability, and exceptional guest hospitality.

Role Overview

We are seeking a friendly, enthusiastic Part-Time Guest Relations Assistant to join our front-of-house team. This role is perfect for someone who thrives in a high-end dining and hospitality environment. In this role, you will be the first point of contact for our guests, playing a vital part in creating warm, memorable experiences from the moment they arrive. Ideal for someone who takes real pride in delivering attentive, professional service.

Key Responsibilities

• Warmly welcoming and hosting guests upon arrival
• Managing reservations, guest communications, and bookings efficiently
• Supporting the front-of-house team during service periods
• Delivering consistently warm, professional, and attentive service
• Handling guest requests, special occasions, and any personalised needs with care

What We're Looking For

• A genuinely friendly and professional attitude with a natural warmth
• Excellent communication skills (verbal and written) and strong organisational abilities
• A real passion for hospitality and creating outstanding guest experiences
• Previous experience in hospitality, front-of-house, or guest-facing roles is preferred but not essential - enthusiasm and a willingness to learn are key
• Flexibility to work the required part-time shifts (see Working Conditions below)
• Reliable and punctual, with a flexible approach to occasional relief/cover shifts
• Strong attention to detail, ensuring every guest feels valued and well-attended to

What We Offer

• Competitive pay
• A beautiful working environment within the Leonardslee estate
• Opportunities to develop within a professional hospitality team

Working Conditions

• Primarily Sunday shifts: 9:00 AM to 5:00 PM
• Occasional relief/cover shifts as needed (e.g., when a regular team member is away on holiday, sick leave, or other absence)
• Part-time hours focused on weekends and select cover days - ideal for those seeking supplementary work or strong work-life balance

If you love working with people, take pride in delivering exceptional service, and would relish being part of a Michelin-starred team in a stunning countryside location, we'd love to hear from you!