Guest Relations & Reservations Lead - Elevate Guest Experience

THE ENTOURAGE GROUP is seeking a confident Guest Relations & Reservations Manager to oversee the guest experience from arrival to departure. This role involves managing reservations, leading the host team, and ensuring exceptional service standards while driving guest satisfaction.

The ideal candidate has experience in hospitality, excellent communication skills, and a proactive mindset. Benefits include a competitive salary, 28 days holiday, and unique training opportunities.