Guest Experience Team Lead - Front Desk

A prestigious hotel chain in Birmingham seeks a Reception Team Leader to manage front office operations. You will lead and inspire the reception team to deliver excellent guest experiences, handling reservations and feedback. Ideal candidates have at least 1 year in a leadership role in hospitality, strong communication skills, and a genuine passion for service. This position offers a competitive salary of £27,703.70 and various benefits including staff discounts and ongoing training.