Guest Experience Supervisor Front Desk Leader

Mitie Group plc. at Gunwharf Quays in Portsmouth is seeking a proactive Guest Services Supervisor to lead the front-line team, ensuring smooth daily operations and delivering top customer service.

The role involves coaching and developing staff, handling guest enquiries and escalations, coordinating with centre teams, and maintaining a welcoming, safe environment for all visitors. Flexible to evenings and weekends and 30 hours per week.