Guest Experience Manager - Front Desk & F&B

Posted 1 hour 45 minutes ago by Aimbridge

Permanent
Full Time
Administration Jobs
Dorset, Bournemouth, United Kingdom, BH1 1
Job Description

Aimbridge Hospitality EMEA is seeking a Guest Services Manager in Bournemouth to lead the guest services team and ensure exceptional service throughout stays. You will oversee front desk operations, reservations, guest concerns, and coordinate with Food & Beverage.This role requires strong communication, leadership, and hotel software knowledge (PMS, CRM).

You will hire and train staff and implement service policies to uphold the hotel's reputation for outstanding guest experience.Join us for a