Guest Experience Manager - Evening Shift Leader

Posted 5 days 9 hours ago by Dalata Hotel Group plc

Permanent
Full Time
Hospitality & Tourism Jobs
England, United Kingdom
Job Description

Dalata Hotel Group plc seeks a proactive Guest Experience Manager to lead guest service across departments in a 4-star hotel. You will drive outstanding guest satisfaction, coach teams, and work with senior managers to shape service culture.

The role requires 2+ years as a Duty Manager, excellent English, and a guest-focused, professional attitude. Shift pattern includes afternoons and potential night coverage in a dynamic hospitality environment.