Guest Experience Leader: Elevate Service & WOW Moments

Rapport Guest Services is a multi award-winning provider within Compass Group UK&I, seeking a Service Excellence Manager to lead our award winning team and elevate the guest experience beyond expectation.

You'll be the face of the reception, inspiring and coaching colleagues, partnering with clients and stakeholders, and delivering warm, elevated interactions every day. This role is Monday to Friday, 40 hours, with a salary of £45,000 per annum plus performance bonus.