Guest Experience Lead: Warm, Smooth Check-Ins

The Holiday Inn Basildon is a standout hotel within LGH Hotels Management, seeking a welcoming Hotel Receptionist to join the Front Office team. You will be the first point of contact for guests, shaping their experience from arrival with a warm welcome, smooth check-in, and attentive support throughout their stay.

You will handle guest enquiries, reservations, and calls with calm, professional care, providing clear information about the hotel and local area.