Guest Experience Lead - Luxury Hotel (Maternity Cover)

Posted 4 days 11 hours ago by Starwood Hotels & Resorts

Permanent
Full Time
Other
London, United Kingdom
Job Description

Starwood Hotels & Resorts is looking for a Guest Experience Manager (Maternity Cover) at 1 Hotel Mayfair. You'll lead initiatives to enhance guest experiences and foster relationships with guests.

The role requires a passion for hospitality, experience in luxury environments, and strong communications skills. Responsibilities include collaborating with departments to ensure a seamless guest journey and addressing guest feedback effectively.

If you're ready to inspire and elevate our guest service, we'd love to hear from you!