Guest Experience Lead - Front Desk & VIP Services

Hilton Worldwide, Inc. in Woking seeks a Guest Relations Manager to enhance guest experiences through exceptional service and leadership. The role involves managing guest needs, resolving complaints, and liaising with hotel departments. Candidates should have prior managerial experience in customer service, excellent interpersonal skills, and the ability to work under pressure. The position offers attractive perks including a team member travel program, discounted meals, and opportunities for personal development.