Guest Experience Lead - Front Desk & Concierge

Vertiq Hospitality Partners, Edinburgh Haymarket, is seeking a Receptionist/Guest Service Representative for Four Points by Sheraton. You will be the first point of contact for guests, manage the switchboard, and pass on information about facilities, promotions, and rewards programs.

You should have experience in front office operations, solid customer service skills, familiarity with Opera PMS and Marriott Bonvoy, and a passion for delivering memorable guest experiences in a busy hotel