Guest Experience Lead - Floor Service & Training

Posted 2 hours 19 minutes ago by Soho House & Co.

Permanent
Full Time
Training Jobs
Not Specified, United Kingdom
Job Description

Soho House is seeking a Floor Manager to lead the floor team and maintain the food and beverage operation in partnership with the General Manager and management team, delivering warm, elevated service to members, guests and staff. You will greet guests, take orders, make recommendations, and guide the service from welcome to bill, while upholding Soho House standards and a welcoming yet refined atmosphere.

The role emphasizes leadership, training, and collaboration across departments to ensure