Guest Experience Host - Front Desk (Cambridge North)

Accor is hiring a Receptionist for Novotel Cambridge North in Cambridge, UK. You will be the face of the hotel, greeting guests warmly and ensuring their well-being throughout their stay.

The role involves delivering personalised service, collaborating with departments, and supporting daily front-of-house operations. You will train across front-of-house functions, handle inquiries, balance transactions, and contribute to higher guest satisfaction while adhering to Accor standards.