Guest Experience Front Desk Pro

Virgin Hotels Edinburgh is seeking a Front Desk Agent who will deliver outstanding guest service at the front desk. You will learn front office procedures, maintain our tone of voice, and assist guests with check-ins and check-outs in a courteous, professional manner.

We value candidates with 1-2 years of hotel front desk experience and the right to work in the UK. The role emphasizes teamwork, clear communication, and seamless guest interactions across traditional and digital check-in avenues.