Guest Experience Front Desk Concierge

Posted 2 days 4 hours ago by Focus Hotels Management Limited

Permanent
Full Time
Other
Gloucestershire, Bristol, United Kingdom, BS153
Job Description
A leading hotel management company in Bristol seeks a dedicated front office team member to provide a warm welcome to guests while ensuring outstanding service throughout their stay. The ideal candidate should have customer service experience, strong attention to detail, and the ability to effectively operate front office systems. Responsibilities include check-in and check-out processes, handling inquiries, and ensuring guest satisfaction at all times. Beneficial perks include discounted meals and employee discounts.