Guest Experience Coordinator - Front of House & Upsell

Dunston Hall - Reception and Nights in Norwich seeks a front-of-house support staff member dedicated to providing exceptional guest service. The role involves coordinating guest experiences from initial reservations to check-ins, managing requests, and exploring upsell opportunities. Candidates should possess administration experience, excellent time-management skills, and a knack for problem-solving. The position offers various perks including health club membership and discounts across the QHotels Collection.